Privacy Policy
Last updated: April 26, 2026
This Privacy Policy explains how SubVix handles website, purchase, and app-related data.
1. Local video processing
SubVix is designed to process videos locally on your machine. Videos are not uploaded to SubVix servers for transcription. Subtitle generation uses the bundled faster-whisper model after installation.
2. No account required
SubVix does not require an account, login, or OpenAI API key to use the desktop app after installation.
3. Website analytics
The website may use Vercel Web Analytics to understand website traffic and improve the site. Vercel Web Analytics does not use third-party cookies for analytics.
4. Payments and checkout
Purchases are processed by Lemon Squeezy. Payment, billing, tax, and checkout information are handled by Lemon Squeezy as the payment and merchant platform. SubVix does not directly process card details.
5. Support communications
If you contact support, SubVix may receive the information you choose to send, such as your email address, order details, issue description, screenshots, or logs.
6. App content
SubVix does not require you to upload your videos to a cloud transcription service. If you voluntarily send files or logs to support, those materials are used only to investigate the support request.
7. Third-party services
SubVix uses Vercel for website hosting and analytics, and Lemon Squeezy for checkout and payment processing.
8. Contact
For privacy questions, contact support@subvix.app.
9. Changes
This policy may be updated as SubVix evolves.